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Western Nebraska Veterans Home recognized for fifth report of excellence
July 24, 2014 Jerry Purvis   

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The Western Nebraska Veterans’ Home in Scottsbluff has received its fifth deficiency-free survey from the U.S. Department of Veterans Affairs.

The Veterans’ Home is part of the Nebraska Department of Health and Human Services. In the latest survey, it has no deficiencies in the areas of life safety, resident care, environment, staff training and development, dietary food service, banking and billing services for veterans, recreation activities, medical staff credentialing, social work and all areas related to quality assurance and care.

“I have to attribute the success of the facility to the fine staff we have working here,” said Lonnie Starke, administrator for the Vets’ Home. “Another big part is all the community service organizations and volunteers how help make us a successful facility. Everyone involved with this facility has always supported the veterans. We’re very fortunate to be in a community that supports its veterans. We’re very blessed. It’s like having more full-time staff here.”

The interdisciplinary team that conducted the survey included eight personnel from across the country, including registered nurses, a dietician and a life safety code expert.

John Hilgert, director of the Division of Veterans’ Homes in the Nebraska Department of Health and Human Services, said a deficiency-free survey is an unusual occurrence. “To have five perfect surveys truly says great things about the committed staff members, who live the mission of serving America’s heroes,” he said. “We are all very proud of their accomplishments. Their team effort sets an example for us all.”

But Starke said operating the Vets’ Home is about more than just survey results. It’s about the quality of care.

“It’s always nice to receive a deficiency-free survey, but what’s most important is that we’re giving veterans quality care,” he said.

There are Veterans’ Home facilities in Scottsbluff, Bellevue, Norfolk and Grand Island.
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